How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I love anything that may help my skin. With that said I purchased this mask because it looked unique and I liked what it says it does. Since receiving it I can now say I LOVE it! It is so very easy to use. First of all it is VERY lightweight. I have been putting it on my face at night while I am reading or watching TV. It sits on my face with no slippage at all and isn't the slightest bit bothersome. It helps my moisturizer to sink in quickly and I enjoy using all 3 of the lights. I think it is very beneficial for my skin and I will continue to use it every night. I do recommend giving it a try.
I had been seeing LED masks growing in popularity so I was excited to give this one a try. First things first, the quality of this mask is amazing! It’s definitely not cheap or flimsy, it’s sturdy and has a nice weight to it. I’m able to do the LED therapy from the comfort of my own home which is nice. After using it for about one week I’m noticing subtle results in the tone of my skin. Remember, with skin treatments nothing happens over night. With continued use you will definitely see results. Happy with my purchase!
My skin feels so SOFT!!!! I was skeptical of the LED mask at first because I never used it before in my life. But I just followed the directions - 15 minutes per day. I used the yellow light mode and literally within a week, I could notice a dramatic improvement in my facial skin. The mask is very easy to use and comforts me when I put it on. Highly recommend it and would definitely buy it again!!
I wanted to try this led mask for a while and I did some research before buying this one. I've been using it when I go to bed every night after thoroughly cleaning my skin. I have melasma and at first I was a bit afraid of trying and getting my face darker but surprisingly it's been helping to clear my skin and making it more soft. It's very easy to charge and comfortable on your face.
I wear mask while working from home and change light settings until I complete the cycle and my skin feels softer and has more elasticity since I started using it
This is reasonably priced and easy to use. I did not want a mask that is strapped around my head. This wears like a pair of sunglasses
It is just right! I tried other face masks that left marks on your face. This one is light with great coverage, but sturdy and well made.
I have seen results but I also started using a night cream and a day cream so I don’t know if it was the light therapy or not but I enjoy using it. It looks cool and it’s pretty simple. Did what I expected and didn’t cost too much.
This is the most convenient LED face shield ! I use it after I apply my nightly products before heading to bed and wear it while I watch my shows.
Noticeable difference in the acne and the overall skin is getting better. Almost 2 weeks of use and better than all the chemicals I was using.
Got this for a gift. They love it and swear by it. They use it every night. Worked well for them so far with no issues. Good quality and value.
It's very tight across my forehead/above my ears. I'm afraid I might break it as I stretch it open to put it on.
Love this product. I’m really into self health and care and this mask w/ 3 different lights help with my self care for my face!
Some sun damage has healed and my skin is plumper with reduction of lines and wrinkles.
I feel like this mask does not emit nearly enough LED light to be effective.
This mask is easy to use. It doesn't hurt your eyes. Very cool to wear and effective
So easy to use! I really like using this product. Definitely recommend.
It does lighten sun damage, very lightweight