Jojo Modern Pets started with the idea that people want beautifully designed pet products that match their home.
JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Product arrived on time as described and of good quality. I purchased it for my son and daughter in law who take their dogs to agility training and after attending with them I realized what a hassle it is carrying around a bottle of water and the collapsible bowl. This item makes is much easier, quicker, and convenient to use during the classes. The dogs love it as well! I'm sure we will be purchasing another one (or two) in the future!
Great value for the money. Simple to use and our double doodle has no issues drinking from it.
I can’t say enough about this water bottle. I have a puppy who is around 25 lbs and growing. We hike several miles twice a day and this is perfect! The bottle already came assembled so all you have to do is unscrew the top and fill with water.
Very happy with the travel friendly aspect of this and sleek design, fits well in my center console of my car.
Love! Our dog loves it too. Definitely an essential if you travel or hike with your pup. It's so compact yet has a big enough bowl for a medium dog to drink out of. Very easy to clean as well and doesn't spill! What more could you ask for! 🐶🐾
This is a fantastic water bottle. It is large enough to carry plenty of water and yet it is not heavy at all. We use it when we go to dog parks and on walks. I don’t like my dog drinking from the communal dish at the dog parks.
My golden retriever absolutely loves this water bottle. He is able to drink more comfortably when we are on the go.
I love this water bottle! I use it for a little cockapoo and think if it was a bigger dog it would feel too small but for him it's perfect!
This is a great solution for having water accessible to my dog when taking long walks or traveling.