Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Customer Reviews
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I couldn't be happier with this purchase. I love that I can see into it and that I’m able to take an inventory without having to unzip and poke around. The plastic is soft and strong. The zipper is of good quality. It sits flat on the bathroom counter for easy access. It holds a lot or a little and adapts to size when pushed into my suitcase. When it’s empty it squashes down flat and takes up very little room in the drawer. I keep sample size products in it most of the time so it’s ready to go on short notice, and add bigger items when needed.
When I was a child I had an old zippered hat box to contain all of my crayons. I still have it but unfortunately it’s in storage. I’ve been looking for something similar for my daughter for her crayons and markers. I haven’t found anything until I found this make-up case. It holds a solid amount of crayons/markers. Easy to zipper for my 4yr old. Easy to cart around.
I’m very happy with this storage pouch. The material is very thick and sturdy and the zipper is high quality, too. While the pouch is marketed as travel bags for makeup, it can be used for many things. Many local festivals require all purses and backpacks be made of see-through materials. This bag is perfect for that purpose. I highly recommend this item!
I love that it is clear and zips at the side. I bought it to use for my travel medications, vitamins, & some toiletries. It is a perfect height. I have a larger bag for local trips. But, this size holds the essentials for a flight, where weight matters. This bag would be perfect for liquids, too, in your carry-on. I'm very happy with this product.
I have taken this makeup bag with me on 2 trips so far, and I really like it. It holds a lot, you can see through it to easily find what you're looking for and there is no leaking to the outside. If any item leaks within the bag, it can easily be washed with soapy water and air dried. I also like that it collapses for easy storage.
Smells like plastic, but it does go away after a while. Nothing fancy, but I like the see through part so you can easily pick out what you are looking for. It is roomy if you have a lot of stuff to carry.
I needed replacements for my overused makeup and medication storage bag and this is the perfect solution! Lots of space, sturdily made, strong zipper, and a fantastic handle on the side. Easy to clean. Looks great, neat. I wouldn't use it to store anything sharp or heavy (like tools), but otherwise highly recommended.
Spacious bag to fit all my makeup and accessories. I actually like the transparent idea cause I find myself getting products out the bag quicker since I can see what's inside. It’s also very fashionable and really convenient for me to use.
Love it! Preparing for a road trip, and I put together a rest stop bag for public restroom use for my mom and I. I’m always clowned for my OCD, but I’m sure family members traveling in our caravan of vehicles will wish they had one and will try to use mine. Sorry. Not sorry. Plan for everything.
I use this as a makeup bag and absolutely love it. I love that it has a see-through part so I can make sure I packed everything that I need. I love that it doesn't feel flimsy. I packed it to the top and it was heavy but it held everything perfectly .
This is a very cute looking travel bag and it’s very convenient for this purpose. I wish they had it in a bigger size, I couldn’t fit everything I needed. But I will order the second one, will be easier with sorting too.
I am really happy with this bag. I LOVE that I can see all of my things. The size is just right, it's nice and roomy without being too big and too small.
Recently used this to store my makeup and toiletries while traveling. Love that it has a clear side, holds a lot and is durable.
Better quality than I anticipated. I just ordered 2 more because I was so pleased with the first one.